Consulting Services
Change Management support and guidance
We start with three questions…
- What changed outcomes are required?
- Where is the organisation now, with respect to the required outcomes?
- What are the dimensions of the gap?
If these questions have not yet been answered, an Organisational Review is appropriate.
Then…
We work collaboratively with management and staff at all levels to translate needed organisational change into practical plans to deliver the required outcomes with measurable results.
In assisting organisations to make change management plans, we focus on…
- Cultivating sustainability through a holistic approach;
- The role of strategic thinking and strategic planning;
- The importance of leadership;
- Staff participation and engagement in the change process;
- External stakeholder expectations;
- Ensuring that processes and systems are supportive of change efforts;
- Open and effective communication at all levels;
- Integrating effective feedback and review of progress;
- Achieving sustainable balance between systems, processes and people's needs.
- The cost/benefits ratio.
Our work with organisations wishing to increase their capacity for managing change has included helping them develop and hone skills in:
- change leadership
- strategic planning and strategic thinking
- developing change leaders and change agents at all levels
- change project management
- practical approaches to knowledge management
- staff development, support and supervision
- performance management
- dealing with the interface between governance and organisational management
Our approach is to work collaboratively with managers, staff and other stakeholders as appropriate to design a change project plan that has buy-in at all levels, is enabling of organisational strategies and goals and recognises time and resource constraints.